Overview
Effective Date: January 1, 2026
MiloMech, LLC (“we,” “our,” or “us”) wants you to be satisfied with your purchase. Please review our return and refund policy below.
Online Orders
- We accept returns on online purchases within 30 days of delivery.
- To be eligible for a return, items must be:
- Unused
- In original condition
- In original packaging
- Proof of purchase is required.
Non-Returnable Online Items
Certain items may not be eligible for return, including:
- Custom or personalized products
- Clearance or final sale items
- Digital products or gift cards
(These exclusions will be clearly marked at the time of purchase.)
Pop-Up Shop Purchases
- All purchases made at pop-up shops, markets, or in-person events are FINAL SALE.
- Returns, exchanges, or refunds are not accepted for pop-up shop purchases.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original method of payment.
- Refund processing times may vary depending on your payment provider.
Return Shipping
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- Original shipping charges are non-refundable.
Damaged or Incorrect Items
- If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with photos so we can assist you.
How to Start a Return
To initiate a return, please contact us at:
Email: Contact@MiloMech.Com
Include your order number and reason for the return.
Exchanges
- At this time, we do not offer direct exchanges.
- If eligible, please return the item for a refund and place a new order.
Contact Information
For questions about returns or refunds, contact:
MiloMech, LLC
Email: Contact@MiloMech.Com